FAQ

FAQ

Do you have any questions about Evoca Home products or delivery methods? You are in the right place!

In this section you will find the most frequently asked questions about our perfume diffusers and the services we offer. See them for answers to your questions. And if you do not find it, there is no problem, contact us and we will answer you with all the information you need!

All the fragrances and products Evoca Home are 100% Made in Italy, from the project to the design of the packaging, to the conception and realization of the fragrances. In this way the company is concerned to propose refined and quality perfume diffusers for different types of ambients, a...

Evoca Home fragrances are absolutely safe and controlled. The production and supply of raw materials take place under the control of the company staff and particular importance is given to the selection of high-level fragrances in order to ensure, combining multiple essences with characteristics of ...

The product must be used in according to the instructions for use. We advise against any other use not foreseen by the instructions for use as undesirable effects could occur.

Our candle jars are made of high quality glass and are very recyclable. If the glass is sent for recycling, it can be melted and processed into new products. So, for more efficient disposal, candle jars should be disposed of in the waste glass in the white glass. Please ignore the staining of the ja...

In the washing machine, 4 to 6 pressures on the product dispenser in the softener tray depending on the intensity of the perfume you want to obtain. By hand: 4 to 6 pressures on the product dispenser in 5 liters of water and immerse the well-washed and rinsed items in it. Warning: if spilled it can ...

The average duration of one of Evoca candles is 30 hours.

The duration of a fragrance depends on the characteristics of the environment in which it is located, its size, its temperature, direct sunlight and air currents that can accelerate evaporation. Products stored under appropriate conditions will maintain their normal life cycle. For more details, wri...

The duration of a fragrance depends on the characteristics of the environment in which it is located, its dimensions, its temperature, direct sunlight and air currents which can accelerate evaporation. Be careful when turning the sticks not to spill the fragrance as some types of surfaces could be d...

It depends on the size of the room and the intensity you want to achieve. In general, we recommend using all the sticks in the package for the maximum effectiveness.

To choose the right candle you need to ask yourself first of all: what kind of atmosphere do I want to recreate? What journey do I want to make for my sense of smell and my thoughts, or that of my guests? Evoca fragrances are all able to excite with their intense, original, never banal fragrances...

It is necessary that the sticks are distributed evenly, possibly without touching each other: in this way, even the liquid is distributed evenly and the fragrance is consumed less quickly.

You can use either a tweezer or a knife with the rounded tip to pry under the base and detach it.

The glass jars of our candles can be reused as a glass or as a pen holder container.

Yes, it is possible. Our project plans to offer fragrances from other places in our beautiful Italy.

Our candles are made in Italy with artisanal production methods and burn evenly, leaving no residue. In any case, it is always recommended to follow the instructions for a correct use of the product.

It's not normal. Our candles burn evenly with no wax residue.

The glasses of our candles, if they are not left where there are currents of air, do not blacken. If necessary, we recommend cleaning the glass with a product suitable for cleaning glass.

At the moment Evoca Home products are only available online.

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